FAQS

What is your turnaround time?

Our standard turnaround time is 8 to 10 business days after the final approval of specifications; however, an exception can be made if a client wants urgent printing services.


Is there any way I can get the fastest shipping?

Yes, we offer the fastest shipping within 6 or 8 business days with little extra charge.


Can I get customized printing for my artwork?

Yes, we offer all sorts of customized designs and printing so you can have your artwork or designs.


How do I ensure the finished product is exactly what I want?

We work on digital proof with flat and 3d views for approval to clarify what the product will look like after printing and assembling. Also, we send a physical sample for huge orders to ensure every item should be printed per our client's requirements.


Can I get wholesale prices?

We have special packages for resellers/whole sellers and graphic designers with a good price range.


Which payment options do you offer?

We accept Visa, Master, Amex, Discover, Check, or PayPal.


Which printing processes do you use?

We have cutting-edge offset, digital, and screen processes and competent staff to ensure you get top-quality promotional printing products.


What file type do you require for printing?

We require PSD, PDF, and AI format with a minimum 600 dpi file.


How should I process the order?

You can process your order through the following steps.

1. Submit your quote request

2. Upload your artwork or email us

3. Approve the digital proof

4. Once the payment is confirmed, your order will be processed for printing


How do I order from The Legacy Printing?

Placing an order with us is convenient, easy, and just a click away. Our graphics team can offer you free design support for your products.


Do you ship outside of the USA?

Yes, we ship to our clients in the UK, Canada, and Australia.


What kind of stock do you use for printing?

We have the finest stock providers; hence, our stock is of superior quality. We ensure that all the printing materials we utilize in our processes are of a certain standard since we never compromise on quality.


Is there any specific quantity that I can order?

We cater to all kinds of clients and their diverse printing needs. If you have a huge order, you can tell us your delivery deadline and other requirements, and we will ensure that you get your order printed accordingly in the same quantity on time.


How can I talk to a Customer Service Agent?

You can contact a CSR via email, phone, or chat. For us, customer service is a priority. Therefore, we have a minimal response time. Whether you want to discuss a product or need an update on your order, we are available at your service 24/7.